Frequently Asked Questions

Highgate Healthcare offers a diverse range of aged care products, high-quality service and expert product knowledge. We also provide training and support for aged care staff, occupational therapists and physiotherapists.

How do I get a Home Care Package to purchase healthcare equipment?

To be eligible for a Home Care Package (HCP), you must book a trial appointment at the Highgate Healthcare showroom or at home with an occupational therapist (OT). Your OT will provide the best clinical option for you, and your assessment will be sent to your HCP coordinator. Once approved, we will process your order and deliver the goods to your door.