Delivery Information

Free Delivery

Free delivery applies to all online orders over $500 in SA and VIC, or over $1000 Australia-wide. Excludes large items such as powered lift chairs, hi-lo beds, mobility scooters, mattresses, and certain mobility aids.

Local Delivery

Servicing Adelaide Metro and Outer Suburbs, APD Parcel Delivery freight is usually delivered within half a day.

- If your package is picked up in the morning, expect delivery that afternoon.
- If picked up in the afternoon, delivery should occur the following morning.

You can track your package’s progress using the APD Track n Trace resource.

Interstate Delivery

We offer cost-effective door-to-door delivery Australia-wide via TNT’s National Network.

• Day-definite delivery using specified transit schedules via road transport
• Dangerous Goods transported in accordance with the Australian Dangerous Goods Code
• Dangerous Goods delivery times may vary from standard transit times

You can track your package’s progress using the TNT Track & Trace resource.

Delivery and Installation

We ensure your equipment is delivered and set up, ready for use. We’ll contact you to arrange a suitable day and time window.

Collection and Environmentally Responsible Disposal

Ideal for old or damaged beds, mattresses, or chairs you no longer need or can’t store. We offer a reliable recycling process that minimizes landfill and is environmentally friendly.

Please note: Collection is at the discretion of the delivery team on the day. Beds, chairs, or mattresses posing an infection or hygiene risk will not be collected.

Contact us to include this service with your purchase of a new bed, mattress, or recliner chair. This fee is non-refundable.